SJLibrary.org, a collaboration of San Jose State University and San Jose Public Library system.

Placing Requests: An Overview

• Placing an Interlibrary Services Request: Before placing a request, check our online catalog to make sure we do not already own the item. If an item we own appears to be missing, contact the Circulation Department to request a search; if it cannot be located, you will be allowed to submit an Interlibrary Services request for the item.
  
  
• Request Limits: There are no request limits. However, Interlibrary Services staff reserve the right to limit how many requests are processed per day per user during busy periods.
  
  
• Cost: Most requests are free. Some libraries, however, do charge fees to lend their items. If borrowing from such a library is the only option available, we will contact you in advance to confirm whether or not you are willing to pay the fee.
  
  
• Waiting Period: In most cases, material is received in 7 to 10 days. Some requests can take longer, and others are here in 2 or 3 days. Delivery time depends on many factors, but the main variables are where the material is located and how quickly that library or supplier responds to requests. Interlibrary Services staff assumes that you need the material as soon as possible and makes every effort to get the material to you in the shortest time possible. There is no guarantee that the requested material will be located, and we cannot accept requests with a deadline.