SJLibrary.org, a collaboration of San Jose State University and San Jose Public Library system.

In Person, Phone & Email Consulting

SJSU Student Computer Service (SCS) offers in-person, phone, and email consultation to SJSU students seeking help with library computing technologies. Services are available during regular King Library operating hours.

• Troubleshooting remote access to the Library's electronic resources
  
  
• Configuring personal laptops for use with the Library's personal laptop network
  
  
• Use of library desktop computer stations -- including making and canceling a library computer reservation
  
  
• Resetting of Library PINs
  
  
• Using the campus wireless network
  
  
• Activating and maintaining SJSUOne accounts (Note that only the University Helpdesk can reset passwords.)
  
  
• Receiving, documenting, and relaying reports of problems with Library computers, access ports, and network access to the Library Information Technology Unit.
  
  
• Referrals to appropriate University services and associated vendors
  
  

• Come to the SCS Center in King Library Lower Level, L67 (in the elevator lobby). See a map of the Lower Level
  
  
• Call us at (408) 808-2470
  
  
• Send an email message to LibrarySCS@sjsu.edu