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Paying for Overdue, Lost or Damaged Items



Late Fees | Lost or Damaged Items | How To Pay

If you determine that your Library Card is lost or stolen, it is essential that you contact the Library immediately. You are responsible for all charges from items borrowed on your Card before the Library is notified of your Card's loss.

Late Fees

  • Your Library items are overdue if you do not return them before closing on their due date (see your checkout receipt).

  • The Library charges you a late fee (also known as a fine) for items that you return past their due date.

    • Your total late fee is based on the per-day fee, the number of items that are late and the number of days that they are late. Example: 25¢ x 10 items x 2 days = $5.00

    • For most, but not all, Library items: the maximum late fee per item is $10.00.

    • The Library counts no late fees for Sundays and Library holidays.

    • The Library sends you courtesy reminders a few days before your items are due as well as 7 days after your items become overdue.

  • Your late fees, if any, will show up when you log in to My Account.

  • For late fee charges by borrower type and Library material type, please see Borrower Privileges.



Lost or Damaged Items

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  • If you do not return items that you borrowed from the Library, the Library will charge you the cost of the item and at least a processing fee.

    • Lost San José Public Library items: Charges include the Library's full price of each lost item plus a $10.00 handling fee per item.

    • Lost SJSU Library items: Charges per item are $80.00 for the item, a $10.00 handling fee and late fines, if applicable.

  • You are responsible for prompt payment for all items lost or damaged while borrowed on your Card.

  • Lost or damaged Library items may result in restricted borrowing privileges for you until you pay your charges.

  • If you do not pay for lost items promptly, your account may be referred to a collection agency.

  • If you are an SJSU student, SJSU may also place a hold on your university records until you pay the charges.

For more information on paying late fees and charges for lost or damaged items, see the Library's Fines and Lost Materials Payment Policy.


How To Pay

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2 Payment Methods:
  • You may pay for overdue, damaged and lost library items in person at the Circulation/Accounts Desks in the King Library and every San José branch library.

    • You pay in person with cash or check, and you are given a receipt for your payment.

  • You may also pay fines for overdue library items online with your active credit card. Simply log in to Your Library Account, select the link that indicates your fine amount and follow the online instructions.

This page last updated December 19, 2007 by the Web Team

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