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Consumer Resources

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Consumer Advice and Law


Cancellation Rights for Consumer Transactions in California Opens in new window
 

Checklist of California and Federal Consumer Laws Opens in new window
  • Consumer topics linked to sections of California and federal laws and regulations.
  • Tip: These sections may be long; use your browser's Edit>Find (CTRL-F) to locate passages you need.

Consumer Information and Advice — Federal Trade Commission Opens in new window
  • Topics include credit, diet, identity theft, investments, privacy, scholarship and employment services, telemarketing and telephone services.

Consumer Tips and Information — Better Business Bureau Opens in new window
Consumer Tools — TURN Opens in new window
  • Consumer advice on a variety of utility subjects such as cellphones, wireless, phone and electric bills, etc.

General Consumer Information and Advice — California Attorney General Opens in new window
  • Topics include bad checks, junk mail, layaways, pyramid schemes, return policies, sweepstakes and unsolicited prize notification.

Legal Guides — California Department of Consumer Affairs Opens in new window
  • Practical information on everyday consumer law issues, such as contractors, contracts, debt collection, health clubs, privacy, contests and tenant-landlord

Multilevel Marketing Watch : 'Skeptical Guide to Multilevel Marketing' Opens in new window
  • Multilevel marketing information, investigative reports, legal issues, government enforcement actions, pyramid schemes, chain letters, etc.



Product Reviews and Safety


Product Reviews from Various Sources including Consumer Reports — Consumer Search Opens in new window
 

Product Tips and Advice for Consumers — Better Business Bureau Opens in new window
  • Mattresses, jewelry, used goods, counterfeit items, rebates, free trials, product repair, phone services, con artists, scams, etc.


Consumer Product Safety Commission Opens in new window
  • Includes injury statistics (under Library/FOIA), product recalls, product regulations (under Business), etc.

Household Products Health and Safety Information — National Institutes of Health Opens in new window
 

Products Not Covered by the Consumer Product Safety Commission Opens in new window
 

Recalls and Product Safety 1970s-present — Consumer Product Safety Commission Opens in new window
 



Business Ratings and Licenses


Better Business Bureau National Website : info on businesses and charities Opens in new window
 

Business Reliability Reports, Consumer Tips, Filing a Complaint, etc. — Silicon Valley Better Business Bureau Opens in new window
  • Covers Santa Clara, Santa Cruz, Monterey, and San Benito Counties

Diamond Certified Program Opens in new window
  • Directory of service businesses in 7 Bay Area counties which have rated high in "customer satisfaction"

Consumer Information Center Opens in new window
 

Contractors State License Board Consumer Information for Californians Opens in new window
  • What You Should Know Before You Hire a Contractor
  • Consumer complaints
  • Contractor and salesperson license status check

Find Out if a Contractor Is Licensed in Any U.S. State — Contractor's License Opens in new window
  • Includes what the licensing requirements are for contractors in any U.S. state
  • Lists training courses available in the state and has info for out-of-state corporations

License Lookup for Individuals and Companies — California Department of Consumer Affairs Opens in new window
 



Shopping Online


Online Price Comparisons — Epinions Opens in new window
  • Cars, books, movies, music, computers, electronics, gifts, home, garden, office supply, sports, travel, etc.

Product Search and Price Comparison — Become.com Opens in new window
  • Current buying guides, expert reviews, consumer reviews, articles, specifications, forums, merchants, etc.

Price Protectr : Save Money with Price Alerts Opens in new window
  • Price alerting service that "makes it simple to watch prices, keep track of your purchases, and get rebates off price drops."


This page last updated November 17, 2009 by Web Team

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