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Home > Legal Info and Policies
> Library Policies
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Statement of Policy & Text
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Neither the San José Public Library nor San José State University issue refunds for materials paid for by customers. If a customer pays for an item and subsequently finds the item, the item is the property of the customer who paid for it. The customer has the option of keeping the item or donating it back to the library.
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Need for the Policy
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To establish a consistent policy for material refunds
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Requirements & Guidelines
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Applicable Personnel/Departments
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Access Services / Circulation
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Approval(s)
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Reviewed and approved by:
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Signature/Name
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Date of Approval
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Assistant City Librarian
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Ned Himmel
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12/02
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Distribution
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http://www.sjlibrary.org/legal/policies.htm
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History & Dates
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Category of Policy : User Services
Author(s): SJPL LIbrary Assistant, Gayle Davis
Authorized by:Ned Himmel
Date Written:9/05
Date Effective:9/05
Date(s) of Revision(s):
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References
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ID#: PL_325
Supersedes/amends: New
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