| "The
changes are wonderful! The presentation of the
books catches your eye."
"A two-year-old could easily
become bored and frustrated while waiting for
a parent to check the catalog at the library and
then go through the stacks for the 'grown-up'
books. Requests and holds make the trip to the
library much more fun for my daughter, because
we can spend most of our time in the children's
area and just a few seconds picking up my books
on hold. THANK YOU SO MUCH FOR THIS WONDERFUL
SERVICE!"
"I had not been to the library
recently and when I returned -- what a beautiful
surprise! It's a very welcoming atmosphere, like
being in a nice bookstore.’"
"The new look is great!
More colorful, organized, and efficient."
"I love the new layout! I
found everything, and we found some new things.
The new placement of the books is a great way
to stimulate interest."
"The recent improvements
have increased the usability of the entire library.
And the excellence of all the staff make using
this library a real pleasure."
"The program that Ruth delivered was declared one of the best sessions that staff have attended in many, many years. Our staff started to immediately institute changes with enthusiasm and a sense of real excitement. It goes without saying that we benefited from not only your experience as an organization going through a transformation but also from a dynamic leader in Ruth who can articulate and connect with what staff are experiencing and with what patrons want."
|
