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Consulting Service Modules

Modules | Consulting Details & Recommendations | Pricing Information

Consulting Service Modules

General format includes structured presentations to individuals or groups describing philosophy, strategy, and implementation issues followed by discussion, guided tours, or hands-on consultation that moves the concept from theory to action. Nature of the "hands-on consultation" is dependent upon location. There is no limit to the number of attendees. We encourage you to bring in key stakeholders to assist in your implementation.

Consultation at San José Public Library or off-site consultation at your library. Visit us for first-hand observation or we'll visit you.

 
   1:   Introduction Module   LIBRARIES ~ The San José Way: The Big Picture
   2:   Self-Service Module   Self-Service Strategies for Customer Empowerment
   3:   Customer Service Module   Customer Service for 21st Century Libraries
   4:   Design Module   From Drab to Dynamo: Remodeling on a Budget
   5:   Collection Merchandising Module   Collection Management, Retail Practices and Merchandising
   6:   Policies Module   Policies and Practicalities: Policies and Library Systems Software
   7:   Tour Module   Customized Tours/On-site Consultation on a Specific Aspect
   8:   Evaluation Module   Evaluation: How to Use the Information for On-going Improvement
   9:   Staff Empowerment Module   Staff Buy-in and How to Make That Happen
  10:  Leading Change Module   Leadership and Supervision for the "New" Library
  11:  Community Leader Module   San José Way: The Big Picture for Library Partners

Consulting Details and Recommendations

It is highly recommended that library staff first understand the concept of LIBRARIES ~ The San José Way (Introduction Module) before specific strategies/modules are presented.

  • Most modules will be presented by one consultant from the San José Public Library.
  • All content and materials presented by LIBRARIES ~ The San José Way is intended for educational use and considered the property of the San José Public Library. We ask that participants refrain from the use of video or audio recording devices during presentations and/or consultations.
  • The taking of photographs of San José Public Library property and buildings is restricted.

Pricing Information



This page last updated May 31, 2007 by the Web Team

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